Plan for Training and Engaging your Staff
Regardless of your store's location or size, employee costs are your biggest expense — and can be your biggest headache. A weekly, mandatory meeting is your best opportunity to manage those costs more efficiently and minimize headaches.
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Inform them in advance about the staff meeting
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Ensure they know why the session is important to them
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Introduce a digestible chunk of information
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Provide time to practice and discuss “real life” situations
Have a clearly defined goal for each meeting. Give staff opportunities to suggest ideas and time to discuss them. Be prepared with some ideas to kick off the discussion.
Start and end your meetings on time
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Designate a timekeeper and end on time
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Keep the meeting on task
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Always plan for Q & A time
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Incorporate and activity or exercise
Have meetings weekly or as often as needed
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If your business is in crisis but your meetings are efficient, they can become an effective tool for change
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If your meetings are unproductive, that may be one reason why your business is in crisis
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Your staff meeting gives you the opportunity to make an impact on the dynamics of the whole group
Add spice to the meeting
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Give special recognition to employees in front of their peers
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Bring new ideas by inviting
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A guest speaker
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Fellow Chamber Member
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Part Time staff
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Outside contractors
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Have a staff person prepare a special topic of discussion
Benefits of staff meetings
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Understanding goals
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Clear up confusion
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Proper procedures
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Training
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Spirit, recognition and engagement
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BONDING!!
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Employee Productivity
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Contribution to goals will go up
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Employee loyalty will increase
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Cost to sales decreases
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Sales to employees increases
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